{"version":"1.0","provider_name":"Hally - Blog","provider_url":"https:\/\/blog.wearehally.fr","author_name":"Hally","author_url":"https:\/\/blog.wearehally.fr\/index.php\/author\/admin7069\/","title":"Renforcer la safety et l'exp\u00e9rience des utilisateur\u00b7rices de Citygo - Hally - Blog","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"Y1wdjT0pkv\"><a href=\"https:\/\/blog.wearehally.fr\/index.php\/2025\/06\/17\/citygo-safety-users-2\/\">Renforcer la safety et l&#8217;exp\u00e9rience des utilisateur\u00b7rices de Citygo<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/blog.wearehally.fr\/index.php\/2025\/06\/17\/citygo-safety-users-2\/embed\/#?secret=Y1wdjT0pkv\" width=\"600\" height=\"338\" title=\"&#8220;Renforcer la safety et l&#8217;exp\u00e9rience des utilisateur\u00b7rices de Citygo&#8221; &#8212; Hally - Blog\" data-secret=\"Y1wdjT0pkv\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/blog.wearehally.fr\/wp-includes\/js\/wp-embed.min.js\n<\/script>\n","description":"Michael Buczynski, directeur du service client de Citygo, rencontr\u00e9 lors de l&#8217;\u00e9v\u00e9nement SERI 2023, nous a sollicit\u00e9es pour accompagner et former son service client \u00e0 la compr\u00e9hension et au traitement des signalements de violences sexistes et sexuelles (VSS) et comportements discriminatoires. Il souhaitait \u00e9galement engager toutes les directions sur cette culture de l&#8217;exp\u00e9rience client\u00b7e et...","thumbnail_url":"https:\/\/blog.wearehally.fr\/wp-content\/uploads\/2026\/06\/image-3.png","thumbnail_width":1440,"thumbnail_height":453}